Refund Policy

1. Our Commitment

We want every student to be completely satisfied with Athenaeum. If you are not happy, we are here to help.

2. Course Access

Each course purchase gives one month of access, starting when your payment is confirmed. Access ends automatically after that month unless you purchase the course again.

3. Refund Eligibility

• Refund requests made within 7 days of payment are eligible for a full refund
• Requests after 7 days are reviewed case by case
• Refunds are not available if more than 50% of course content has been accessed

4. How to Request a Refund

• Email us at: support@athenaeumacademy.com
• Include your registered email and reason for refund
• We will respond within 2 business days
• Approved refunds are processed within 5-7 business days

5. Non-Refundable Situations

• Accounts suspended for Terms of Service violations
• Requests made after 7 days with significant usage
• JazzCash payments may have different processing timelines

6. Contact Us

For refund requests or questions:
support@athenaeumacademy.com